All items except for custom and special ordered products may be returned within 30 days of receipt. All returned goods must be in new re-sellable condition and in the original or acceptable packaging and must be unused.
Goods are to be returned, freight prepaid, along with a copy of the original invoice and a written reason for the return. Defective items may be exchanged during the first 30 days on most products with shipping to be paid by us. After 30 days return shipping is not offered except in special cases authorized by us. If an item arrives damaged you must signed for it damaged with the carrier upon receipt in order for us to authorize a claim with the carrier.
All returns must be postmarked or shipped back to us no later than the 30 the day from the date of receipt.
Returns shipped beyond the 30-day time frame will not be refunded and will be returned to the sender at the seller’s expense unless dialogue with Nassau dictates otherwise.
